How to review the status of a subscription

[Pascal]

Just a small note because I received two questions related to this subject.

When you select the "Subscribe" option, you reach the page shown below.

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You can then follow the different screen shots.

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You will note below that we have added the option to disable the automatic renewal.

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[KevinKT]

Can you also provide a feature for us to change credit card information for the auto-renew so it does not fail when that is changed?

[Pascal]

Can you also provide a feature for us to change credit card information for the auto-renew so it does not fail when that is changed?

Unfortunately, this is impossible, because for security reasons, only the payment processing company (Paybox) keeps track of the link between a credit card and the auto-renew of an order. They offer a feature to cancel the auto renew, but we cannot link a new card number to an existing order.


Pascal